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Login to backoffice (oc-admin)

/Administration /Login to backoffice (oc-admin)

To login to your Osclass Administration panel, direct your browser to https://yourdomain.com/oc-admin/ (for root installations).

If your installation is in a subdirectory, then the address should be https://yourdomain.com/subdirectory/oc-admin/ or https://sub.yourdomain.com/oc-admin/.

osclass oc-admin login

Oc-admin login problems

If you enter incorrect password, you will get message “Sorry, incorrect password.”

osclass oc-admin forgot password

In this case you can click on “Have you lost your password?” link to receive new password via email.

osclass oc-admin password recover

If you enter incorrect password too many times, you will get error: “Sorry, you have entered incorrect password more than 5 times. You will be able to login again in 5 minutes”. This will scale in following way:

  • After 5 incorrect attempts – 5 minutes suspend time,
  • After 10 attempts – 30 minutes,
  • After 15 attempts – 60 minutes,
  • After 20, 25, 30, … attempts – 360minutes suspend time.

This helps to protect your backoffice even more against random password typing.

Email server not setup / mails are not being sent

When your mail server is not working properly, it may be quite hard to restore/reset password, but there is one safe way to do it, require basic technical skills:

  • create new osclass installation on subdomain or under test folder on same domain
  • when installed and admin account is being created, enter password you will remember and would like to use on site where you want to restore password
  • login to phpMyAdmin / Database manager of database related to newly installed test site, go to oc_t_admin table, open the only one record here, it should look similar to this:
osclass oc-admin password reset
  • copy content of s_password column (take care, it may be long text)
  • login to phpMyAdmin / Database manager of database related to original site where you want to restore password
  • go to oc_t_admin table, edit s_password field of affected admin user and save
  • you should be able to login using new password now

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